True story: A couple in their 60s found a room in an upscale hotel operating under an internationally recognized brand. As usual, the husband tried to set up his laptop on the desk. He searched for the outlet he was used to finding in the lamp base but found a USB port instead.His power cord wasn't equipped for USB, so he looked for another outlet. In the end, he had to crawl under the desk to find a place to plug in.
The design of the hotel’s furniture, fixtures and equipment (FF&E) should take care of such problems and, in the long term, represent the best investment.
